Case File No. fwt8lJV3cwQLang: DE

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Transcript

Transcript [DE]: Verhandlungsexperte Matthias Schranner über Angst, Streit und Lösungen

Author:Hotel Matze

Summary

Interview

In this interview-style episode, Matthias Schranner explains that negotiation is not about talking but about enduring and structuring conflict, including the internal debate we have with ourselves. He shares how he approaches high-stakes environments like police crises and corporate negotiations with a calm, methodical, and almost martial discipline. The conversation covers his background, how he reads people and cultures, and the key patterns of escalation, manipulation, and the importance of listening and framing questions. Throughout, Schranner emphasizes turning conflict into a guided process that leads to mutual benefit rather than simply winning. The host and Schranner also reflect on personal growth, fame, and the human costs of crisis work.

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